Easy Planner Desbravador: Software to manage all services and guest experiences at the hotel or inn

Before presenting you our Easy Planner – a new software designed exclusively for the management of hotel activities – let’s talk about some strategies that will boost your hotel or inn turnover.

As Easy Planner is also an app to be used by guests, who will have full autonomy to choose the activities and experiences available at the hotel or inn, these tactics also promote a more satisfying stay and unforgettable moments.

Let’s start, shall we?

Do you know what cross selling an up selling is?

In the field of sales and marketing, there is a multitude of alternatives and techniques to improve customer relationship, differentiate from the competition and increase business profitability.

Specifically, there are two techniques that can be ideal to offer extra services and remarkable experiences – that is cross and up selling.

Cross selling

The term consists of offering the consumer a product or service that is complementary to the purchase he has made or is making.

Cross selling example

In the case of a farm hotel, the guest made a reservation for two adults and two children. A private picnic or a carriage ride through the region may be suggested.

These are unique experiences for visitors and extra profitability for the hotel! As in the case of upselling.

Up selling

One of the advantages of applying the “upgrade” method is that the customer is already quite willing or determined to buy. Much more effective than trying to negotiate from scratch, is to deliver a service superior to the initial version and add to the revenue. The intention is to improve or facilitate the consumer's life with an extra value for the choice.

Upselling example

With an additional R$ 200.00, the guest can opt for a room with a view of the sunset. Or choose a pillow made of natural fibers, handcrafted in Switzerland, with an extra R$ 35.00 per day.

FOR THE HOTEL MARKET 

As we have seen in these cases, in the travel and hospitality business, there are many complementary options which can be offered and incorporated into the initial sale.

And to offer alternatives that fit the client's profile and preferences, many technologies have emerged and are being improved every day, including hotel management software.

PMS Easy Planner is one of them. A management system by Desbravador Software, developed to organize and provide guests, via application, with all services, activities and experiences that can be lived during their stay at the hotel or inn.

EASY PLANNER DESBRAVADOR

For the hotel: A convenience that streamlines tasks and increases sales.

• A simple and smart hotel management software.
• Centralized and aligned information for access by all employees.
• Time and personnel savings, as reservations are made directly by customers.
• Reliable control of available reservations and activities.
• Easy to implement.
• Integration between service scheduling software and management software.
• Does not require the involvement of third-party companies.
• Any item can be quickly added via the Web Admin Portal.

It may include the following reservations. 

• Opening hours in common areas such as gym, courts and spa.
• Private moments such as massages and therapies.
• Indoor restaurants or bars.
• Exclusive experiences in tourist spots, trails, gastronomic tours.
• Special individual or group activities involving culture, recreation, sport, well-being, among others.

For the guest: The freedom of self-service. 

With the Easy Planner app, the guest has access to the catalog of services and experiences that the hotel or inn offers. Click and reserve with complete autonomy and speed. 

•  Simple access, via app, to all service options and internal and external activities.
•  No need to contact attendants.
•  Ease of instant bookings.
•  Immediate request for service, extra items or restaurant orders.
•  Monitoring of all information related to the stay.

Easy Planner is a system for hotels, inns and hostels, fully customizable to fully meet the needs and demands of the team and the preferences of the public. 

Want a more detailed demonstration of Desbravador Software's Easy Planner?

Contact us now.

vendas@desbravador.com.br 

+55 (49) 3321 0900