iSERVICE on HOTELS MAGAZINE

30-03-2021

iSERVICE on HOTELS MAGAZINE

Covid-19 pandemic brought the need of social distancing and in order to keep high services standards between guests and staff most hotels started using technology. Desbravador Softwares developed a solution for your hotel making it possible for the guest to check in, order room service, control his hotel account among other functionalities.

We are talking about iSERVICE, a technological solution to avoid physical contact without missing efficiency and quality service. As soon as the guest makes a reservation it is possible to go ahead with the pre-check by supplying the necessary data to enter the hotel.

In the room, with a QRcode the guest will have access to hotel information such as restaurant working hours, laundry, gym, etc. There isl also a menu with a brief description of items and prices. The guest chooses and gets his order delivered in his room.

Bill statement is also available so the guest can control expenses, not only the extra ones, but also daily rate, fees, gratuities and advance payment which is available by credit card to make it easier for the guest to check out with reduced time at reception.Satisfaction Survey is also available and can be customized and sent after check out or even during the stay. iService is developed using state of art the art technology to make sure these processes are practical and safe.


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